Custom approach.
Strategic insights.
Big picture thinking.
Emergency services consulting
Police, fire, and paramedic planning
We know your organization is increasingly tasked with doing more with less. Our passion is helping navigate the complex challenges facing emergency services today. We help enhance your preparedness and response capabilities through strategic planning to develop efficient response protocols, risk assessment and mitigation strategies, and business and budget planning for efficient resource allocation.
Our strategic advice combines our operational analysis with a deep understanding of external public affairs and communications environments. When plans require facilitation or consultation with stakeholders, we facilitate those conversations so all voices are heard. Our consulting and planning work has included:
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Emergency services business plans
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Long-term sustainability plans
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Fire department Standard of Cover
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Emergency services bylaws
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Local council reports and presentations
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Operational and after-action reviews
Emergency management consulting
Risk and disaster planning
Our team of experts have over two decades of experience in managing emergency situations and helping organizations prepare for unexpected events. We work closely with our clients to identify the high risks in your community and develop comprehensive plans to manage and respond to these risks.
Risks to your community will often cross over departments and different levels of government and require a collaborative, holistic response to be most effective. We help bring all impacted and involved stakeholders together to identify capabilities, capacity, and gaps to ensure the final plan is realistic, achievable, and comprehensive. Our consulting and planning work has included:
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Municipal emergency plans
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Incident management and ICS training
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Emergency management response coordination
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Risk assessments
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Risk-based incident response plans
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Emergency management bylaws
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Local council reports and presentations
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After-action reviews
Business continuity planning
Ensuring essential services
Our business continuity services are invaluable for companies seeking to safeguard their operations against unexpected disruptions. We help you assess the unique risks and vulnerabilities of your operations, helping to develop comprehensive continuity plans. We work with you to identify critical processes and establish communication protocols to ensure your organization can continue functioning during crises like natural disasters, cyberattacks, or other unforeseen events.
Using our expertise, we can help you create more resilient services in the face of adversity and maintain uninterrupted operations, ultimately safeguarding your reputation, customer trust, and bottom line. Our consulting and planning work includes:
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Assessment reports
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Risk assessments
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Impact analysis
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Business impact analysis
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Business continuity plans and programs
Crisis & issues management
Preventing and mitigating crises
The nature of providing emergency services and emergency management means you have to be able to effectively navigate and mitigate unexpected challenges. We help you identify, assess, and prepare for potential crises and issues that could negatively impact your reputation, operations, and stakeholders - including political leaders and government administration. We work with you to develop proactive strategies and response plans tailored to the unique risks facing your organization, ensuring a timely and well-coordinated reaction when a crisis emerges.
Using our extensive background in municipal and emergency services communications management, will also provide guidance in effective communication, both internally and externally, to maintain transparency and stakeholder trust during turbulent times. Our goal is to not only help you handle an existing crises, but also establish a proactive culture of risk management. Our consulting and planning work includes:
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Disaster and emergency communications
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Internal and external messaging
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Recommendations on operational changes to align actions with messaging
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Inclusion, diversity, equity, and accessibility consultation and facilitation
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Local council reports and presentations